Welcome to Concepts of Independence Your New Facilitator

As of April 1, 2025, the New York State Department of Health has selected Public Partnerships LLC (PPL) as the statewide Fiscal Intermediary for the CDPAP program.

Concepts of Independence is now your Facilitator. We're here to help you through the enrollment process, onboard your Personal Assistants (PAs), and make sure they get paid accurately and on time.

Consumer Registration

You must be registered with PPL and your status must say “Paperwork Complete.”

Create Your PPL Account:

Please create your account using your Email Address

Please create your account using your Mobile Number

Once you access the sign-up page, follow these steps:

1. Verify your email or mobile number

2. Create and confirm your password.

3. Enter your last name.

4. Enter your CIN (Medicaid ID) or PPL ID

Once you access the sign-up page, follow these steps:

Verify your email or mobile number
Create and confirm your password.
Enter your last name.
Enter your CIN (Medicaid ID) or PPL ID

Already have a PPL Account:

Please Log in to your account using your Email Address

Please Log in to your account using your Mobile Number

Complete These 8 Steps in the Portal:

1–3. Enter your general information, contact details, and communication preferences.

4. Add your Personal Assistants and Designated Representative.

5. Add your electronic signature.

6. Sign the Memorandum of Understanding (MOU).

7. Upload supporting documents (optional).

8. Review your application and Click Submit.

If Your Application Status is “In PPL Review” or “Paperwork Complete” Please ensure you:

Sign the MOU under Joint Employment Forms
Add your Personal Assistants to the PPL portal under the Association tab

To add a Personal Assistant:

Go to the Association tab → Personal Assistant → Add Personal Assistant
You must enter the following details:

First Name
Last Name
Relationship to Consumer
Contact Information

How to Register with PPL Using Your Mobile Phone

In this video, we’ll walk you through the step-by-step process of registering with Public Partnerships LLC (PPL).