Concepts of Independence's Privacy Policy

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Last Updated: March 2026

Concepts of Independence, Inc. (“Concepts of Independence,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our services, website, and SMS communications.

•  Name
• Phone number
• Email address
• Service or program participation information
• Other information you voluntarily provide when contacting us or registering for services

We use your information to:

• Provide CDPAP program support
• Send service notifications and reminders
• Send training reminders and updates
• Provide registration or technical assistance
• Respond to questions or support requests
• Improve our services and communication

If you opt in to receive text messages from Concepts of Independence, Inc., we may send you messages related to:

• Training reminders
• Registration support
• Service notifications
• EVV punch-in reminders
• Program updates and assistance

Messaging frequency may vary.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message.

Concepts of Independence, Inc. does not sell, rent, or share your personal information or phone number with third parties for marketing purposes.

Your information may only be shared with trusted service providers when necessary to operate our services or comply with legal requirements.

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

You may request to update or remove your personal information by contacting us.

You may also opt out of text messages at any time by replying STOP.

If you have questions about this Privacy Policy, please contact us:

Concepts of Independence, Inc.
Website: https://gocdpap.org/
Phone: 212-293-9999